You're listening to the Disability Law Lowdown Podcast, show number 56.

Beth Case: Hi, this is Beth Case, the producer and editor of the Disability Law Lowdown Podcast. Just a quick note. Last episode, you were introduced to Lex Frieden, who will be the new host of this podcast. But, in the episode you're about to listen to, you will hear a very familiar voice. Jacquie Brennan has been grcious enough to agree to continue to do some of the recordings for the Disability Law Lowdown Podcast. So, I hope you enjoy hearing her voice again.

Jacquie Brennan: Hi, this is Jacquie Brennan. And I'm glad you could join us for this podcast today. As probably most of you know the Americans with Disabilities Act is a civil right statute and it prohibits discrimination by employers, state local governments, and places of public accommodation. The ADA provides for accommodation and access so that individuals with disabilities can fully participate in and enjoy the benefits of employments and programs and activities of state and local government in addition to providing access to places of public accommodation. The ADA does not, at least within the statute provides specific measurements or standards for providing access. These specific standards are provided by the United States Department of Justice and the United States Architectural and Transportation Barriers Compliance Board which is called the access board. The new standards at the access board released in 2010 are called, not surprisingly, the 2010 Standards for Accessible Design and will just call in the 2010 Standards for purposes of this podcast.

The 2010 Standards became effective on March 15, 2011. On March 15, 2012, all new construction alterations and barrier removal must be done in compliance with the 2010 standards. New construction, alterations, and barrier removal that takes place before March 15, 2012 must be done in compliance with either the 1991 standards are the 2010 standards. The 2010 standards have a general safe harbor provision that provides that covered facilities that were built are altered in compliance with the 1991 standards are not required to be brought in the compliance with the 2010 Standards, and so those elements are subject to a planned alteration. Another safe harbor provision with the same sort of safe harbor applies to elements associated with the past as travel to an altered area. Also in 2010, the Department of Justice released new regulations that apply to the Americans with Disabilities Act as again you probably know the ADA was amended through the ADA Amendments Act in 2008 and those amendments required that some new regulations be released and the Department of Justice did this.

So we're going to talk today in this podcast show, just about some of the major changes that were brought about by the new 2010 standards for accessible design as well as the new regulations in Titles II and III that were brought about by the ADA Amendments Act. So a couple of those changes. One has to do with service animals, and actually I'm doing another show specifically on service animals because there's a lot to say about the changes in service animals but I'll just say that, I guess, the big change to summarize is that service animal is now defined as a dog that has been individually trained to do work or perform task for the benefit of an individual with disability. So the difference in that definition is that it's defined now as a dog. So before we had a lot of animals who could have qualified as service animals if they were individually trained to do work or perform tasks but the Department of Justice now has that definition as just a dog. Now we'll say... I know there's a narrow exception for miniature horses in some cases, but the definition still reads dog so I'll go into that in the other podcast where we really go in depth into the service animal issue.

But that's a very important change. And also emotional support animals including dogs that are not trained to perform task that mitigate the effects of disability are not service animals. That was not addressed before in the old regulations and that is specifically addressed now. So we always do that they did not meet the definition but still it wasn't very clear because they just weren't addressed one way or the other. So now that has been addressed in the regs. But there is a difference between emotional support animals, or therapy animals, or comfort animals, they're called by different names, and animals that actually are psychiatric service dogs and service dogs for people with cognitive disabilities. So as long as the animals are trained to perform a specific task that mitigates the effects of disabilities then... And that the animal is a dog or as I said in some specific cases, miniature horses, then those animals will be protected by the ADA.

Another change in the regulations is that there's been an extended definition of auxiliary agent services. You know that setting local governments and in some cases and situations, places of public accommodation under Title III, they're required to provide effective communication for people who are deaf or hard of hearing. And we always have a definition of auxiliary aids and services and that needed to be used in order to provide effective communication and that definition has changed mostly because of new technology. So now the definition of auxiliary aids and services includes qualified interpreters on site or through video remote interpreting which is called VRI Services, note takers, real time computer-aided transcription services which are typically known as CART, written materials, exchange of written notes, telephone handset amplifiers, assisted listening devices, assisted listening systems, telephones that are compatible with hearing aids, close caption decoders, open and close captioning including real-time captioning, voice, text and video based telecommunications products and systems including texts, telephones which are known as TTYs, video phones and caption telephones or equally effective communications devices.

Video text displays, accessible electronic and information technology or other effective methods of making orally delivered information available to individuals who are deaf and hard of hearing. The definition of auxiliary aides and services also includes qualified readers, taped text, audio recording, Braille's materials and displays, screen reader software, magnification software, optical readers, secondary auditory programs called S-A-P or SAP, large print materials, accessible electronic and information technology or other effective methods of making visually delivered materials available to individuals who are blind or have low vision. It also includes acquisition or modification of equipment or devices and of course, other similar services and actions since new technology are being devised all the time. There's also updated definition for qualified interpreter. It now means an interpreter who via video remote interpreting service or an onsite appearance is able to interpret effectively, accurately and impartially both receptively and expressively using any necessary specialized vocabulary. Qualified interpreters include, for example, sign language interpreters, oral transliterators and cued language transliterators.

There is also a definition of VRI which we didn't have when the 1991 Standards were released. And the definition of VRI, which is Video Remote Interpreting Service, means an interpreting service that uses video conference technology over a dedicated lines or wireless technology offering high-speed, wide bandwidth video connection that delivers high quality video images. We also have some new definitions around the use of wheelchairs and manually-powered mobility aids. So of course, entities have to permit individuals with mobility disabilities to use wheelchairs and manually-powered mobility aids such as walkers, crutches, canes, braces or other similar devices designed for use by individuals with mobility disabilities in any areas that are open to pedestrian use. Entities also have to allow the use of other power-driven mobility devices. And we'll get into that definition in a minute. But the only way that entities cannot permit these devices is if the entity can demonstrate that the class of other power-driven mobility devices can not be operated in accordance with legitimate safety requirements.

So this definition for other powered-driven mobility device means any mobility device, powered by batteries, fuel or other engines, whether or not designed primarily for use by individuals with mobility disabilities but is used by individuals with mobility disabilities for the purpose of locomotion including golf cars, electronic personal assistance mobility devices and those include things like the Segway and that's the main one of those kind of devices that is included in that definition or any mobility device designed to operate in areas without defined pedestrian routes but that is not a wheelchair within the definition of wheelchair that the ADA has. So as I said, entities can't... They have to permit these devices, unless it can show that that class of devices can't operate in accordance with legitimate safety requirements. So there are some specific assessment factors they can use to make this decision.

An entity can consider the type, size, weight, dimensions, and speed of the device as well as the facilities' volume of pedestrian traffic which might vary at different times of the day, or week, or month, or year. And also the facilities' design and operational characteristics like whether it's service program or activity is conducted indoors, it's square footage, the density in placement of stationary devices and the availability of storage for the device if requested by the user of the device. Whether legitimate safety requirements can be established to permit the safe operation of the other power-driven mobility device in that specific facility and whether the use of the other power-driven mobility device creates a substantial risk of serious harm to the immediate environment, or natural, or cultural resources. So they can consider those factors when deciding whether to allow a person to bring that device in. But of course the fear was what if just people who don't have mobility disabilities want to bring their Segway places, you know how do we deal with that? So they want to make sure that the person actually has the disability.

Well, a public entity or a place of public accommodation cannot ask an individual using a wheelchair or an other power-driven mobility device questions about the nature or extent of the person's disability. But what that entity can ask for, they can ask the person who's using that power-driven mobility device to provide credible assurance that the mobility device is required because of the person's disability. If the entity permits the use of the power-driven mobility device by an individual with a mobility disability then it has to accept the presentation of a valid state issued disability parking placard or card, or other state issued proof of disability as credible assurance that the use of the power-driven mobility device is for the individual's mobility disability. Instead of the valid state issue disability parking placard or card, or other state issued proof of disability, an entity has to accept as credible assurance a verbal representation from the person. So if the person just says, "Yes, I have a mobility disability that requires the use of this power-driven mobility device," then the entity has to accept that unless it's contradicted by an observable fact. So they have to accept that as credible assurance that the power-driven mobility device is being used for a mobility disability. By the way they do say that a valid disability placard or card is one that's presented by the individual to whom it was issued and is also otherwise in compliance with states issuance requirements for disability cards and placards.

Also in the 2010 regulations, there is another new definition which is a definition of housing at a place of education. This was added to clarify the types of educational housing programs that are covered by the ADA and this section defines housing at a place of education as housing operated by or on behalf of an elementary, secondary, undergraduate, or postgraduate school, or other place of education including dormitories, suites, apartments, or other places of residence. This definition does not apply to social service programs that combine residential housing with social services such as a residential job training program. Those where mostly changes that occurred in the regulations that were issued in September of 2010, and now we're going to look at the 2010 standards for accessible design and I'm just going to sort of touch on the high points of some of the changes there without going into a lot specific numbers and measurements, although those are of course available when you need more information on that.

Recreational boating facilities. If boat launch ramps have boarding piers at least 5% but no fewer that one must be accessible. If a boating facility has both slips, accessible boat slips must be dispersed among the different kinds of boat slips. The number of accessible boat slips required depends on the size of the facility. Detention and correctional facilities. The requirements of the 2010 standards apply to detention and correctional facilities. Three percent of newly constructed are altered cells must be accessible. Ticketing. There been a lot of changes in ticketing because this wasn't really addressed very well at all in the old regulations so we now have a lot of requirements for ticketing and I'm doing a separate podcast just on ticketing but the 2010 Standards have requirements for selling tickets for accessible seats, selling season tickets, pricing tickets, purchasing multiple tickets with other tickets for accessible seating, preventing the fraudulent purchase of accessible seating and holding and releasing accessible seating to persons other than those who need accessible seating. So, we will address all of that in another podcast.

Reservations at places of lodging. Places of lodging must have procedures that allow individuals with disabilities to make reservations for accessible guest rooms during the same hours and in the same manner as other guests. They must also hold accessible guest rooms for individuals with disabilities until all other guest rooms of that kind have been reserved and they must identify and describe accessible features of a room and make sure that an accessible room that has been reserved is removed from the reservations system so that it is not released to someone else accidentally. Places of lodging have until March 15, 2012 to comply with this requirement. Transient lodging guest rooms. Guest rooms with mobility access as well as those with communication access must be dispersed among all the rooms. Residential housing for sale to individual owners. Residential housing programs offered by state or local governments are covered by the ADA and have 2010 standards established design requirements for residential housing units that are offered for sale by state or local governments to individual owners.

Miniature golf courses. At least half of all holes on a miniature golf course must be accessible. The accessible hole have to be consecutive on an accessible route and the last accessible hole must be on an accessible route that connects the course entrance and exit without going through other holes. Water closet clearances in single user toilet rooms. Water closet in single-user toilet rooms must have clearance for both forward and parallel approaches. The lavatory cannot overlap the water closet clearance. Although in swinging doors of toilet rooms may swing into the clearance area around any fixture as long as there's enough clear floor space beyond the arc of the door. Amusement rides. Most amusement rides that are newly designed or newly constructed must be accessible and located on accessible route. There are exceptions however. Amusement rides that are primarily for children, rides that are controlled or operated by the rider and rides without seats do not have to provide wheelchair spaces, transfer seats or accessible signage.

Judicial facilities. Every court room must be accessible including jury boxes, witness stands, judges benches, employee workstations and jury deliberation areas. The exception is that raised courtroom workstations are not required to provide ramps or lifts when constructed as long as the space is designed to permit the future addition of a ramp or lift without substantial reconstruction. Assembly areas. The 2010 standards have more specific requirements for sight lines over standing spectators, the provision of companion setting and appropriate vertical and horizontal dispersion of accessible seating. Exterior overflow areas without fixed seats and lawn seating areas must now connect to an accessible route. Direct access entrances from parking structures. When levels in a parking garage have direct connections for pedestrians to another facility. All of the direct entrances must now be accessible. Golf facilities. Newly constructed and altered golf facilities must have either an accessible route or golf cart passages within a 48-inch minimum width connected accessible elements and space within the boundaries of the golf course. If weather shelters are provided, then a golf cart must be able to enter and exit the shelter. Specific percentages of practice teeing grounds, practice teeing stations at driving ranges and putting greens must be accessible.

Saunas and steam rooms. These must be accessible having appropriate turning space and doors that do not swing in to the clear floor space and an accessible bench. Play areas. Play areas designed, constructed and altered for children ages two and over in a variety of settings including parks, schools, childcare facilities and shopping centers are covered. Accessible ground and elevated play components, accessible routes, ramps and transfer systems and an accessible ground surfaces must be provided. You can find out more about the 2010 regulations and the 2010 Standards for Accessible Design at www.ada.gov or by calling your ADA center at 1-800-949-4232. Thanks for tuning in.

The Disability Law Lowdown is brought to you by the Disability Business Technical Assistance Centers, which are a network of ADA centers that provide training, technical assistance and materials on the ADA and other disability-related laws. Funding for the centers is provided by a grant from NIDRR, the National Institute on Disability and Rehabilitation Research. Visit our website, DisabilityLawLowdown.com to listen to past shows or read the transcript of this and past shows. You can also subscribe to the Disability Law Lowdown at our web site or on iTunes.



The Southwest and Rocky Mountain ADA Centers are part of a program of Independent Living Research Utilization at TIRR - Memorial Hermann in Houston, Texas, and is funded by the National Institute on Disability and Rehabilitation Research. If you have questions about disability law or would like to request materials or training, please call 1-800-949-4232. This podcast is protected by the Creative Commons Attribution Non-Commercial No-Derivative-Works 2.5 License. For more information and transcripts, visit www.ada-podcast.com.